Did you not see what was right or wrong? No problem, our exchange and return procedures designed to make that as easy as possible.
We are happy to exchange most items if they are not the same size or color. But unfortunately list or custom items cannot be exchange or return unless a manufacturer defect found in them.
We do our best to make you happy with our products and services. All items must be check and cross tested before passing. However, in some cases, you may need to return or exchange the item; The wings must be well maintained. All our orders are subject to order and charge a 20% restocking and shipping fee when returned for replacement.
The easiest and quickest way to process your exchange is to purchase replacement parts in a different order. Then return the unsuitable parts for a refund.
Alternatively, you can send it to us for an exchange, and we will keep the replacement with you. You can process your transfer through our online transfer process. Once we have received your returned goods. We will provide a replacement – this will usually take anywhere from a few days to a couple of weeks depending on how long it takes for the goods to get back to us.
If you wish to exchange an item, please purchase a replacement item in the new package. Then return the incorrect item for replacement.
If you are thinking of making an exchange – remember that you can combine the replacement item with other items you wish to purchase, and only pay shipping for the combined item.
If you would really like to go back an item for a refund, please ship it again to us at the subsequent deal with, which includes the following statistics:
- Your order quantity
- Why the object is being again
- If the item is defective in any way
Nai Abadi Mohllah Muslim Town,
We offer a refund coverage for maximum gadgets. Engraved or custom-made objects can not be refunded except a manufacturer’s fault is observed with them.
Buyers have to return goods inside 30 days of receiving the order (this is prolonged to 30 days after Christmas when buying Christmas items).
It is the customer’s obligation to make sure any lower back goods reach us in fine condition. Please ensure that every one luggage/tags/labels are untorn and nevertheless connected. To minimise processing time and speed up your alternate/refund, please make certain that any items back are unfastened from odour and puppy hair, are folded as well as possible and sent in steady, protective wrapping. We make an effort to make sure the goods reach you in outstanding situation – we’d genuinely appreciate you returning the favour.
Buyers returning goods from outdoor the EU have to certainly kingdom at the outside of the package and on any customs documentation that the goods are ‘Returned Goods’ to allow them to clear customs without producing additional charges.